After placing an order on the site, your e-mail will receive a letter with bank details for payment.

If the product is not suitable, you can return it by sending it to the address of TRK PLAZA SPORT OUTLET (Kyiv, Stepana Bandery Avenue 20B).

The goods are accepted in case of observance of the following conditions:
– prior notice of return / exchange of goods by phone – 0 800 300 220 (Mon-Sun 10:00 – 22:00);
– no more than 14 days have passed since the date of purchase;
– the goods are not damaged;
– the goods are packed together with the goods receipt, all labels and tags are available.

Refunds are made in non-cash form to the account specified by you after receipt of the goods by the manager of the online store.